Customer Testimonials About Our Colorado Auto Group
Very nice and prompt. Got me checked in diagnosed at a very reasonable time especially being out of town
I’ve always had great experiences with Faircy Automotive. Anthony in the service department is always great at keeping me in the loop when my truck is in for repairs.
It took me 4 days to get someone on the phone in service, it cost $229.99 of labor to install a new sun visor that is heals in place with 2 screws (the visor was another $358.99) and as I was leaving I was told to not worry about any vibration it was just mud on the inside of the wheels - we could NOT drive the speed limit all the way home to Gunnison.
Ripped off charged for something I had nothing to do with full coverage brand new truck did not cover it
The Service Department team is friendly and knowledgeable. Anthony is a rock star! The team of mechanics take excellent care of my car.
Great service and friendly staff. Completed a recall and multipoint vehicle inspection. I was given a printout with 4 items that needed attention. The printout explained what items needed to be repaired plus the costs associated with each item. I was very appreciative of that!
K.C. was great! We have purchased vehicles with him before, and we appreciate his knowledge and professionalism. Everyone at the dealership was courteous and nice to us. We appreciated all of you!
Very caring of your needs on your vehicle. Eric is the Best. Always stays in contact with you how repairs are going.
The staff at the dealership made everything easy. After explaining to the sales person what I was looking for they brought me to the correct car and I am so happy and pleased with what I have. The financial agent was wonderful to work with and set up everything for me, including and suggesting great suggestions that unable to me to get a good package total deal I am so very happy with my car. Thank you again. Love you guys.
Great place to buy from, Tony is awesome, helped as much as he could with the deal and purchase of my truck.
Berry good appointment berry quit and nice people will go back for more service I give them A.p
Had a good salesman that could work with him.great team to work with Thanks
Very helpful with all questions and questions and good everyone real nice and good again
At my last service U did not top off my coolant reservoir nor advise me about the tread wear of my tires.
The service i received was friendly and competent. I wish I had more negotiating power, but over all it was a fair and reasonable deal.
I'm wondering if I still on warranty with my fuel pump if I can have them look at it again on Monday.
I'm wondering if I still on warranty with my fuel pump if I can have them look at it again on Monday.
I had fix fuel pump I wonder if I'm still on warranty, I may need to have them look at It again.
Anthony was very helpful, and went out of his way to make a difficult repair happen under warranty. Everyone was pleasant, reassuring, & seemed to care about our dilemma.
Thank you to Anthony and technician that serviced our truck.and took care of issue
Patty always takes good care of me and my vehicle. I have had my maintenance done at Faricy since I bought my truck from them in 2022.
Katie and her team were simply amazing. They knew exactly what I wanted and what I could afford and they worked with me. Much appreciated and eould recommend to anyone
Great service, and the communication was excellent and easy! Definitely will be back. Thank you
Good dealership took care of my needs and very attentive. Thank you so much and keep up the good work!
We visit from Albuquerque often. The service department is always accommodating! No matter how busy they manage to get us in for an oil change. The people there are very friendly!
I cannot brag enough about the service we received at your service department. To begin, Rachael was our service advisor and she treated us with the utmost respect, generosity, and a heartfelt desire to assist us in a time of need and despair. We are from Oklahoma and had pulled our 43’ fifth wheel to Salida RV resort and was staying there for a few days. While driving in town one day, we experienced a serious issue with our diesel exhaust system and our truck was put into limp mode. Initially, Rachael said it would be a week or so before ... Read More 
DealerRater - Sep 20, 2026
Great service. Great people. Always satisfied with the way they care for me and my car.
I appreciate that they were able to complete the service within the time frame. Offered service suggestions for the next servic.
Both of the employees which I dealt with during my visit at FARICY DEALERSHIP were IVAN MIRANDA , the Sales Consultant , and TINY GOMEZ , the F & I Manager, were very kind , helpful , patient , informative, accommodating , knowledgeable ,, professional , and well trained !!!
They were great! Very accommodating and my service time was quick and the service done was great!
Very friendly and professional. Problem took longer to fix than expected but I'm the end worked out fine.
The service writer was excellent, kind and professional. Communication was amazing. The work was done quickly with no unexpected surprises. Well done Fairacy!
Had a great experience at Faricy Ford in Salina! KC in Sales, and Tony in finance made the car buying experience easy and enjoyable. Great knowledge, professional service, and they took great care of me. I highly recommend.
Great place to take your vehicle. Anthony always takes good care of me in getting my vehicle serviced as quickly as possible.
Nice comfortable waiting area. No loud TV blasting. Courteous people and work completed properly and promptly.
Service department is a fiasco. I have to drive 2 hours round trip, two trips, issue still not fixed. Spent 6 hours there for them to tell me they didn't have the correct fix. I think every customer shows up at 9 for their appointment and they get to your vehicle when they can, as opposed to showing up at nine and having your vehicle worked on at 9. I was outside at 11 when my truck drove by. Absolute madness. Why wasn't my appointment at 11? Patty at the counter was great though.
Everything went as planned and the service was completed in the time stated. Staff was very friendly.
All the associates we interacted with were friendly and professional. We were in for an oil change and the truck is great! The only glitch is we were not emailed a receipt as promised. I also prefer when we check out that the associate detail what service/ inspection exactly were performed on the be
2 weeks to diagnose then 1 week for parts and no loaner car. Couldn't drive because of check engine light. Had to rent a car and no help from dealer to submit invoice as part of warranty.
Had a vehicle recall they were quick and efficient. I had an appointment in town and the courtesy driver was so nice and timely. Staff at dealership were very nice.
First time to have our Exped serviced. The services were thorough and delivered in a timely manner.
Good staff and timely service. Vehicle was ready as planned and issue was resolved. Thanks
My TPMS issue was resolved but the dealer refused to patch my tire that had a nail in it. I had to go to a tire shop in a different city to get it fixed.
Great customer service and communication! A pleasure to do business with this dealership! Highly recommend.
Ivan was excellent to work with. Buying was a nice experience. Would buy from Ivan again. I bought a jeep not a Chevy.
They went out of their way to help us. We were traveling on vacation and they gave us super quick service.
Anthony and Brent continue to be the best in customer service. Always and again the best
I’ve been dealing with Faricy since 2009 and I have absolutely no complaints about their professionalism and knowledge regarding their in stock vehicles. They helped out yet again this last weekend with some incredible deals on used 2022 f150 and I couldn’t be happier. Huge shout to to Kristin Dorner-Casey for being incredibly helpful as my salesperson!!
They were friendly, professional and the service was done quickly. Thanks so much for the nice experience.
Very friendly and helpful people. I always enjoy going to the Faricy dealership. My dog, Daisy, has a good time also
Anthony and Melissa provided outstanding customer service! Anthony is quite professional and Melissa saved the day providing transportation.
Professional, courteous, knowledgeable, friendly! Best service personnel! I appreciate having such a great service team to take my vehicle to and know that they care about my safety as well as protecting my investment. Everyone who served me and my vehicle deserves a high rating . Thanks for your service!
Anthony was super helpful! Parts and service were also great and I will bring vehicles back for any future needs.
Kinda slow. I got oil change and tire.rotation that took 2.5 hours IMO.
These guys were unbelievably fantastic. The mechanic David was fantastic Anthony. The service writer was so nice and so helpful. I would go back in a heartbeat and I'm going to send everybody. I know to have them take care of them. Fantastic place. Brent, the service manager was fantastic and also the general manager Brandon. I believe his name was. He was also helpful. He even went in the back to see how the mechanic was doing. Never been to a better place in my life. Thank you guys very much 💓
Anthony was very helpful and the work was done quickly and less than it was quoted!
Kudos to Patricia in the service department and Quinn in the parts department whom were a great help when I lost my fob on a cross country trip and needed to get a new one and back on the road. Nothing but great appreciation from this dealership.
On vacation my truck at 8200 miles bows the transmission. Faricy took in my truck. They did zero towards their obligation per GM Customer Care to get me transportation back to Kansas. I flew home on my own dime. Kept my truck for 2 months with the ONLY communication being when I called them on status updates. My service tech was utterly inept and took a “this is all I can do attitude” instead of being determined to get things done and make things happen. Even when the truck was fixed after 2 months, he had made zero arrangements to get my truck ... Read More DealerRater - Sep 7, 2026
Friendly fast service. Service staff very helpful. We live in Leadville and used the shuttle service into town.
We are really chuffed with our vehicle. Aaron was really responsive and helpful throughout as was Jasmine in the finance department. We were able to complete everything remotely and have the vehicle delivered for us. Very smooth process!
Nice staff and efficient service. Happy with the entire experience except for this 15 word minimum 😉
These guys are very professional and helpful and quick to get to their work. At this point, my truck seems fixed, I have had a continuing problem with my truck and been stranded with my horses three times this year in a fairly new vehicle with only 100,000 miles. I’m disgusted with Ford trucks completely. I have also had a terrible experience with Faricy in the past. It seems they are mending their ways. This visit was a good one. That being said, I did have to.go in and negotiate at the end to get the price that I ... Read More DealerRater - Sep 4, 2026
They are kind, courteous, compassionate and always professional. The quality of work done has been great and greatly appreciated.
They don’t know how to do there job They don’t know how to fix one simple thing
Very happy with their customer service as they listened to my complaint about an intermittent problem. They allowed a master tech to ride with me allowing me to reproduce the problem and have it subsequently fixed under the existing power train warranty. The issue was fixed while still under warranty. This will be the first stop I make when buying a new vehicle based on this kind of service.
Great customer service. On time and shuttle service to add extra convenience. Top shelf care.
Your dealership continues to exceed expectations. Your service is great, your people are courteous, and it’s a pleasure to do business with you.
Third vehicle purchased from this dealership, great trade in deals and the prices were the same or better as on the front range. Serviced 2x so far, always courteous and prompt
Great work, and nice service people.got the job done fast, will use again,and again
Anthony provided really good service for my vehicle. Making sure I don’t leave until fully satisfied with the service and the vehicle conditions.
Great experience with service dept. Everyone took extra time to make sure all my qustions were answered and i felt that my truck was in expert hands. Thanks guys!
Kind ndd courteous. The crew treated us with . respect and fast service..It is greatly appreciated Thanks!
Staff was very courteous, service was explained in detail. I was offered a ride to town which is good to know for a next time
Clean waiting room. Wifi access was easly accessed. Repair work performed promptly. Credit card fee sucked!
Left very frustrated with the Service Department and I am unsure at this point if I would take my car back to this dealership
I had several issues and they were all taken care of Very professional. I was very satisfied with the service. Thank you.
My appointment was easy to schedule done on time. Pleasant informative staff. What can I ask for
Always super friendly and easy to work with. I really appreciate having this dealership nearby!
I t w a s g o o d. V e r y n i c e
It was easy to make my appointment and it was in a timely manner.
Upon my arrival, several empty vehicles were in line ahead of me. After several minutes service members had the vehicles moved.
I met Brent who checked me in and my vehicle went into the shop. Nice touch of being offered refreshments.
It seemed in about an hour my vehicle was ready. I received a text, met with your representative, paid my bill and on my way.
The only glitch in my experience is prior to coming to have my vehicle serviced, I received a call from ... Read More DealerRater - Aug 29, 2026
Corrected the problem that I had with the tire didn't have any issues. No hassle pretty easy
Staff here truly care about the customer and go above and beyond to help folks out getting a vehicle. Just purchased a Dodge Ram last week. Special thanks to Tony who worked diligently and put in great efforts to get us a great interest rate, low monthly payments , and long warranty. The sales team were well prepared and showcased us all the vehicles in our price range. The entire team here is absolutely superb!
Katie is amazing. Why a pleasure to buy a car from her. Alex was amazing in the finance department! I highly highly recommend the car dealership no reason to go out of town. They even went out of town to go pick my vehicle up.
Ther was a good amount of trucks to choose from both new and used great selection.
We are seasonal campers from a nearby rural town. Had trouble securing online Ford reservation at three different cities, over the weekend. Monday morning, Salida Faricy Automotive recognized our urgency for a major and critical repair. Service Advisor Chris was excellent. He explained our options, pros and cons of each. A high $ part had to be ordered, and a return trip planned. Everything worked smoothly thereafter! Part arrived on time, repair was done several hours ahead of schedule. No un-forcast surprises. They did “advise” of a couple other repairs, but said we could wait until we got back to home ... Read More DealerRater - Aug 28, 2026
Excellent service. The lady who helped me in the port was extremely helpful and provided above and beyond customer service. The mechanic did an excellent job as well diagnosing and fixing my pick up!
I had a recall job done and had mentioned a ‘shimmy’ when accelerating. It was brought to my attention that the left axle assembly was throwing grease and should be replaced. I can’t tell you how thrilled I am that I entrusted my service advisor, Rachel, and showed her the invoices from work previously done, which she READ, and had the assembly replaced. The work seems top notch and if I have to drive to Salida, Co., to have Faricy work on my car, I will! Thank you for GREAT service! Gigi
I always appreciate the way the Faricy Boys employees are kind, knowledgeable, and accommodating. I feel they all do a very good job and keep my Bronco running smooth and safe. I’ve always been treated fairly by them.
Very attentive service for both may Jeep Gladiator and Bronco Raptor. They let me talk with the technicians who worked on my vehicles, which extremely helpful. One technicians even came out to the Gladiator to show how ro work with after market wheela.
It's been a little rough last couple years since new ownership, but I believe service department is going in the right direction. I was promised a video walk around by service, did not get that. There was oil dripped on the exhaust system and now I can smell it burning off. Come on guys!
Great service and friendly staff. The y kept me up to date and helped get the cost down with coupons
It is nice to have a dealership with a caring maintenance department.to keep you up to date so your vehicle continues running smoothly..
I have always had a good experience with the service department Rachel is awesome and when I purchased my jeep from Todd
You all cost me over $1,000 in lost wages only to not fix my problem. This is the third time you have done this to me. I will not be back and I’d recommend you close your doors before harming any more good people.
The service department did a great job fitting my truck for a must have repair while I was on vacation. I can't appreciate that enough.
KC Tiegs was so helpful in finding the kind of vehicle I was looking for and wonderful to work with. Thank you!
I was very pleased on how they communicated The things that needed to be done and the things that were recommended allowing it to be my choice to accept those recommendations. They got it done in a timely manner and were very nice
Great experience. Normally hate doing car deals but they made it easy and no stress. Worked with our budget and took the stress out of the deal and no pressure.
Anthony in the Service Department was awesome! He took care of the problem and resolved it timely and kept me updated regularly.
Our sales person Todd was very kind, courteous and helpful. He was knowledgeable and willing to assist with our vehicle needs. Todd also communicated well in person and by phone which we really appreciated.